Delivery


We want to make delivery as simple as possible, so we offer:

WORLDWIDE DELIVERY (to all of our customers)

NO QUIBBLE EXCHANGE and RETURNS POLICY

TAX FREE SHOPPING (to non-EU customers) 

DELIVERY COSTS:

UK (mainland) = £4.99

EUROPE = £14.99

REST OF WORLD = £19.99

DESPATCH & DELIVERY
We aim to despatch orders within 24 hours of receiving them.  

Delivery in the UK usually takes up to 5 working days.  Deliveries outside of mainland UK may take up to 14 working days. 

A signature will be required on delivery, so please give an address where a signature can be provided. 

TAX FREE SHOPPING - (for NON-EU CUSTOMERS)
If you live outside of the European Union (EU), you can enjoy tax free shopping.  20% tax will be deducted off EVERYTHING you buy. Your tax fee amount will show up at the Checkout stage.

NO QUIBBLE EXCHANGE and RETURNS POLICY
ONLINE PURCHASES - We want you to be completely satisfied with your purchase, so if you change your mind about an item, simply return it to us in saleable condition and as long as we receive it within 28 days of the date you received the item, we will provide you with a full refund (excluding delivery costs) or an exchange.  

SHOP PURCHASES - The above exchange and refund policy are for online purchases and are governed by the UK regulations, which allow customers to change their mind about items bought online, as they wouldn't have had the opportunity of actually seeing or feeling the items before purchasing.  

In our shop in Bath, England we are more than happy to offer exchanges on any item bought in our shop, if you have changed your mind.  Simply return the item to us within 28 days of purchase in saleable condition.  If you can't decide what to exchange your item for, you are more than welcome to have a Gift Voucher valid for 6 months for the full price.